The Operational Leadership You Need

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Choose Your Engagement Model

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Fractional COO

Build the foundation for growth

Perfect for businesses ready to:

  • Scale beyond founder-dependent operations

  • Build systems that work without you

  • Optimize profitability and operational efficiency

  • Prepare for investment or exit

Scope of Services

    • Translate vision into actionable 90-day operating plans with clear goals and accountability

    • Develop strategic roadmap with defined milestones and measurable KPIs

    • Implement strategic execution framework transforming ambitious goals into action plans

    • Provide ongoing strategic guidance and course correction as conditions change

    • Structure operations for efficient team expansion and sustainable growth

    • Document and optimize core business processes for scalability

    • Implement KPI scorecards and performance tracking with regular review cadence

    • Establish role clarity and responsibility matrices across departments

    • Build simplified, documented processes ready for scale

    • Execute operational optimization through process mapping and automation

    • Eliminate redundancies and bottlenecks that limit capacity

    • Optimize operations to increase capacity of existing team

    • Facilitate weekly leadership meetings with structured accountability frameworks

    • Mentor leadership team to improve decision-making and ownership mindset

    • Implement systematic issue resolution processes

    • Address root-cause problems vs. surface-level symptoms

    • Coach founders on removing themselves as operational bottlenecks

    • Create cohesive team structures with clear roles and communication protocols

    • Provide P&L oversight and financial performance accountability

    • Establish financial reporting cadence and KPI tracking systems

    • Drive revenue optimization and cost management initiatives

    • Monitor cash flow and operational efficiency metrics

    • Implement real-time, dynamic forecasting and reporting

    • Identify and capture hidden profit opportunities

    • Build sustainable business models that withstand market fluctuations

    • Connect disparate systems into unified digital environment

    • Enhance data flow and provide insights for competitive advantage

    • Implement scalable systems before they hinder growth

    • Eliminate data islands and manual transfers

    • Create investor-ready operations with clear growth metrics

    • Execute root-cause analysis and resolution of operational bottlenecks

    • Manage strategic special projects as defined by leadership priorities

    • Maintain company-wide clarity, consistency, and directional alignment

    • Implement proactive issue identification and resolution systems

    • Address execution bottlenecks that stall strategic plans

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Fractional Chief of Staff

Your personal force multiplier

Perfect for leaders who need:

  • Strategic planning support

  • Bandwidth to focus on highest-value activities

  • Stakeholder and project coordination

  • Systems to reduce decision fatigue and operational overload

Scope of Services

    • Create strategic roadmaps identifying high-impact growth opportunities

    • Proactively address challenges to expand cognitive and operational capacity

    • Develop long-term career development and transition strategies

    • Implement opportunity screening systems to maximize leadership impact

    • Implement data-driven frameworks for evaluating options confidently

    • Structure information flow to enhance decision-making quality

    • Provide analytical support for complex business and personal decisions

    • Establish protocols for consistent, high-quality decision outcomes

    • Cultivate and manage network of key relationships systematically

    • Coordinate complex stakeholder environments including agents, partners, collaborators

    • Maximize value of connections while minimizing coordination challenges

    • Streamline stakeholder relations and project management

    • Protect personal brand, intellectual property, and key assets

    • Deploy effective calendar management and priority alignment strategies

    • Streamline schedules to eliminate time fragmentation and optimize for peak performance

    • Implement integrated project management tools and secure communication platforms

    • Create operational efficiency through better workflow management

    • Establish systems to prevent scattered schedules and frequent interruptions

    • Enable sustained productivity and deep work capabilities

    • Guide adoption of balanced, holistic approach to career advancement

    • Ensure long-term well-being and ability to perform at highest level

    • Optimize work-life balance for peak performance across all domains

    • Address burnout risk through personal time protection

    • Create sustainable performance frameworks for high-stakes environments

    • Develop strategies for managing intense schedules and leadership responsibilities

    • Connect multiple disconnected systems into unified operational environment

    • Create efficient workflows that enable data-driven decision-making

    • Develop clear training programs and process documentation

    • Implement standardized operations and consistent output protocols

    • Establish implementation guides and contingency plans

    • Build scalable systems that maintain high standards during growth

    • Manage strategic special projects and initiatives

    • Coordinate cross-functional teams and external partners

    • Ensure consistent project delivery and quality standards

    • Implement tracking systems for measurable outcomes and milestones

    • Create accountability frameworks for sustained progress

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Project-Based Work

Hyper-focused support for key issues

Perfect for businesses that need:

  • Targeted expertise without ongoing commitment

  • Specialized support preparing for major initiatives, transactions, or transitions

  • Rapid problem-solving on critical issues

  • Scaling infrastructure for growth

Scope of Services

    • Facilitated strategic planning workshops

    • 90-day operational roadmap development

    • Priority identification and resource allocation

    • Team alignment on vision and execution

    • Process mapping and optimization

    • Organizational restructuring support

    • Performance metrics and KPI framework development

    • Post-acquisition integration planning

    • Financial reporting and forecasting system setup

    • Technology stack evaluation and implementation

    • Project management system implementation

    • Performance management and tracking systems

    • 8-12 week seller readiness engagements preparing businesses for sale (process documentation, system cleanup, operational optimization)

    • Post-merger integration project management for 90-180 days post-close

    • Carve-out planning and execution for divestitures

    • Prepare operations for investment rounds (investor-grade reporting, company scorecards, issues management, governance frameworks)

    • Build operational infrastructure to support rapid growth (hiring frameworks, onboarding systems, capacity planning)

    • Market expansion playbooks including operational planning for geographic expansion or new product lines

    • Franchise/multi-location standardization and replication frameworks

    • Employee handbooks, company-wide playbooks with systems and SOPs, operational policies, governance documentation

    • Preperation for financial, regulatory, or investor audits

    • Sales-to-delivery process mapping, pricing analysis, revenue leakage identification

    • Targeted 4-6 week projects identifying and implementing cost savings

    • Working capital management, payment terms optimization, cash conversion cycle improvement

    • Margin analysis and strategic recommendations by product/service/customer

    • Restructuring for growth, role clarification, reporting structure optimization

    • Goal-setting frameworks, review processes, compensation alignment

    • Facilitated team effectiveness programs, communication protocols, decision-making frameworks

    • Structured change management initiatives for major transitions

    • Digital assesment to evaluate current state and create technology roadmap

    • Identify and prioritize automation and AI opportunities with ROI analysis

    • Project manage transitions from outdated systems to modern platforms

    • Build reporting infrastructure, establish data governance, create analytics capabilities

    • End-to-end customer journey mapping and improvements

    • Service delivery improvement

    • Build customer retention and expansion systems

Why Fractional Works

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You get executive expertise at a fraction of the cost

Access to experienced operational leadership without the bank-breaking salary, benefits, and equity

We bring a fresh perspective

Unbiased view of your business, no internal politics or sacred cows

We focus exclusively on high-impact work

No time for politics, busywork, or activities that don't move the needle

You can scale up or down based on your needs

Flexible engagement models that adapt as your business evolves

We build systems that outlast us

Create internal capability and independence, not dependency on our continued involvement

Let’s get started.

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